Join the first Property Management as a Service platform

Traditional property management is outdated, inefficient, and rigid. These inefficiencies drive up costs in real estate, and despite the abundance of data generated, current practices fail to use this data to streamline operations, reduce costs, or improve outcomes. Trustrail’s Property Management as a Service revolutionizes the industry by offering simpler processes, cost-effective operations through automation, and data-driven decision-making for all stakeholders.

Our market research indicates that up to 35% of Condominium Common Elements fees result from management errors, poor issue prioritization, wasted time on manual tasks, and unnecessary office work that detracts from on-site verification. Customer satisfaction is often the main casualty, suffering from slow, unresponsive management, poor communication, and a lack of proactive decision-making, which forces boards into costly decisions.

Condominium managers are legally or contractually required to provide monthly financial statements to board members. The current approach is reactive and outdated, relying on board members to request explanations. However, board members are often volunteers who may lack financial expertise. Ideally, boards should have real-time access to financial data. While this is possible today, it is cumbersome and each condominium corporation typically views its finances in isolation. Trustrail’s Property Management as a Service offers a two-dimensional perspective on condo corporation data. It provides insights into financial key performance relative to the corporation’s budget and compares it to peer condo corporations in the region. This comprehensive, real-time view enables boards and managers to make well-informed decisions, improving overall financial management.

Trustrail invented Property Management as a Service as an alternative to inefficient, manual management. This service supports condominium boards, managers, owners, tenants, trades, insurance companies, and banks by democratizing access to information, enabling informed and timely decision-making. At its core, Property Management as a Service streamlines and standardizes management workflows, implements global governance for data and processes, and delivers accurate information based on need-to-know principles. Each affiliated property manager receives an AI-powered digital twin that automates manual tasks and communicates with stakeholders 24/7, aiming to address customer issues in a cost-effective and exemplary manner.

In today's challenging financial and global business environment, timely access to actionable data is crucial. Trustrail’s Property Management as a Service offers a new approach to decision-making for a wide range of stakeholders. Whether you are a condominium seeking cost-effective management, a potential condo unit buyer, a realtor needing insightful data for clients, a bank offering tailored financial products, or an insurance company assessing coverage and fund release, Trustrail provides the necessary tools. Scenario testing has proven that Trustrail’s Property Management as a Service positively impacts both the longevity of condominium infrastructure and its financial health.

Condominium boards use Trustrail's portal to find qualified, certified managers, while certified managers use the portal to discover condominium properties in need of better management. Upfront pricing simplifies decision-making. Once a manager is hired by the condominium board of directors, a management contract is signed, offering all the benefits of Trustrail's features and capabilities to ensure the best service. Trustrail's technology fosters trust between all parties.